Everyone at the salon is so kind, courteous and professional (without the typical salon-small-talk-meowing that I find rather annoying). The atmosphere is amazing, it's easy to forget you are in New York - so beautiful, peaceful and clean - it reminded me of Europe. I noticed that the light is more forgiving than in most salons: even after a long day I liked my reflection. I can't wait to come back. Please keep it up, raise the bar high! I'm glad I discovered 14Jay!