I was going out of town to see my best friend. I needed my hair recolored. My regular stylist couldn't get me in. I contacted this salon. The manager emailed me back and told me that a stylist could do my hair. I went to my appointment. Everything went great! The manager even came in on her day off to put tinsels in my hair. I thought I had found my forever stylist and salon. I texted my stylist. I wanted to schedule haircuts for my mom and son. My stylist texted me back and told me she wasn't taking any new clients. And she couldn't do my hair either. She is going back to Arizona. I contacted the manager and asked if another stylist or her could do my hair. The manager emailed me and told me off. I have no idea why! I bought products. I tipped them really good! This salon is crazy! I don't recommend them!!!