The girl burnt my scalp with the blow dryer. She rushed through the wash, blow out and curl wave. Took her a total of 30 minutes. She pulled my hair when washing and brushing. I have a tender scalp. I also got no scalp massage and my wave fell out about 30 minutes after I left. BTW it was my wedding day too. I told her that as well. I did talk to a manager and got a refund, but I will not be returning to your establishment again after that kind of experience. Seemed like the girl was too much in a hurry to get back to texting.