In the 28 years that I've been going there I've never been so disrespected, not only to myself but also to my mother who went in a week after I was told they couldn't do my hair because I was a few minutes late. I over tip my hairdresser b/c I am also in the industry. The front desk woman (whatever her name is with the cheap hair dye) called me to cancel as I was pulling into the parking lot and then proceeded to turn me away at the door. Regardless if I was late, they could have still offered some sort of compromise but instead I was told "too bad, you're late" even though every time you get to the hair salon at open they are always late. I would have let all of this go but my mother went in to get her hair done today, about a week later. As she is sitting there the same woman is talking about me. She was talking loud enough for the entire salon to hear her. She was saying I have a mental illness among other insults. This is how they treat their long term clients. Never coming back.