My recent visit was the worst .. I had booked appointment a month ahead for full highlights told 200.00 gave deposit of 50.00. Before that I was told to email pictures of myself so I did straight and curly then a picture of the colour I wanted. Yes my hair was black and I wanted to go blonde, never had any further contact with anyone asking the history of my hair and if it would be achievable. Got there I was assured that it may take long but the results would be what I was looking for. Needless to say NO my hair was orange my curls limp and I looked like a WET dog. Went to pay she charged me EXTRA for having black box dye in my hair 😡therefore it was 250.00 then tried to upsell me for treatments totalling 500.00 I was so upset I wanted to leave and my hair is FRIED