Please AVOID Capilia and/or any other business under this name (Caralyn's, Regency Hair, etc.) This type of business is NOT REGULATED. They're more concerned of taking your money and NOT producing the final product/service that you were expecting. The owner (Mr. Jocelyn Brazeau)'s unscrupulous business practices are inexplicably mind-boggling. I've worked, lived and travelled all over the world and across Canada, but I didn't realize some businesses in Ottawa were that shady. This ONE takes top prize! Not all businesses in Ottawa are unethical, but you have to be careful with this one. PLEASE, I beg, do your research and shop around before you pay for anything. Always ASK for proof, samples, etc.; DON'T trust what they're saying is legitimate. I have proof (in black & white) that what they're doing and saying is different than what I expected and paid for.