went in with hair that was almost touching my butt. said i wanted it cut short, she explained why she disagreed. agreed with her and changed my mind. instead told her to keep the length but layer it to have more volume. she was all for it. she had already started cutting the bottom before she decided to let me know that she'd be cutting an inch all around - too late for me to agree or disagree. mid session she made a point to say "i would love to see you with a fro". i understood exactly what i'd be ending up with as soon as she said that. this is two day before my easter and i currently have hair that doesn't touch my shoulders. the roundness of it wasn't even done right. it doesn't frame my face. it is too short to do anything other than pineapple on the top of my head. best part is she realized how frustrated i was during the session and even made comments, more than once, along the lines of "you seem so stressed" "you seem so angry" "your face says it all". clearly my face didn't say enough.