I asked for the same very short haircut I had before and showed the photos, quite enough to get the idea. Well, they didn't only fail to do it, but they did it so ugly that I'll have to wear a cap at least for a month :(((( I just don't understand why they hadn't warned me that they don't know how to do short haircuts... I also asked for a highlight like the one I had before and a lot of photos were provided. I have no words to describe how terrible it was done... The color remained the same!!! They tried to make some kind of adjustment by applying a tone color shampoo and it got a little bit lighter. Yet the next day it looked as if nothing had been done and it got some yellowish hue... :(( In general no one can even notice that I had my hair highlighted, except for yellowish layers on the top that mixing with my natural hair color make me look like a red haired. :((