After 10 years going to Daybreak, Woodhaven I decided to try the pricey nail service. I was referred to Brittany. On my way home from my 3rd visit I noticed two nails needed to be redone. I returned for the redo, Brittany said the nails were fine but fixed them. Once finished, she told me to not schedule appointments with her because she couldn’t work with me. She said my tone of voice made her nervous & caused her to make so many mistakes with my nails. I was surprised by her comments & request. I have no desire to return to a place that employs someone provides poor customer service & then blames the customer. Brittany needs more training in how to deliver a “relaxing and friendly experience at every visit” for each customer. And Salon Mgmt didn’t return my request to call me about this experience. Guess that explains why Brittany felt confident to blame a customer for her poor workmanship & why its time to find a new Salon.