I came to the salon for a hair color appt two days prior to hip surgery. I didn’t want grey roots while I was recuperating. I didn’t get a blow out as I was just going home and not going anywhere till my surgery. I asked Doreen, my colorist, where I could sit and dry my hair before leaving. She then told me that I couldn’t blow dry my own hair as it’s an insurance liability because I am not licensed! I never heard of that ridiculousness. I have been to many salons from Manhattan to Miami and often see women drying their own hair after getting color. In fact, Cactus Salon has a whole hair drying station with brushes and product if you need it. Let me further say, it was pouring rain and I said “Do I have to go out in the rain with soaking wet hair just prior to surgery?” No one seemed to care. Needless to say, I won’t be returning. A very poor way to treat a client.