I went to JCP salon to have my hair highlighted and cut. I am 42 and have had my hair colored highlighted a multitude of times. For reference last year my hair was 18 inches longer and the foil process took 1 hour 15 minutes. My hair is at my shoulders now and the foils took 3.5 hours! I asked multiple times if the bleach should be on my hair this long and that I was concerned it was over processing. She told me it’s fine. My hair is literally falling out now! I had to condition/wash my hair when I got home because the bleach was still in my hair underneath. Then she proceeded to cut my hair. I don’t know where the heck she got her cosmetology license, but this is the most ludicrous hair cut I’ve received. I asked for a blunt bob and some curtain bangs. I have two levels across my hair as my bob and she literally picked up pieces of my hair in the front and just cut them to make bangs. The photos say it all! I was so upset I just paid and left. I have called twice and have not received a call back.