First time at Holiday Hair. I requested a simple haircut. I even had a picture of my previous hairstyle which I wanted again and also wanted to maintain the longer length which I had been allowing to grow out for 3 months to attain my requested cut. My hairstylist gave me the impression that this was understood and was an easy request. However, my length was severely shortened in the back and my entire haircut is too short and has no natural shape/style to it. I will need to wait another 3 months for my length to return Extremely disappointed. I will not return.