Rating: 1 - 5 months ago

Horrible

Do not go here. Do not let Ashley touch your hair. I came to her with very faded red hair, boxed dyed for 10+ years. I asked to be brought to my natural color, a brown, and have a caramel balayage. This was not accomplished and I left with a solid brown. After a few days I washed my hair. Once done, the brown was washed away and I was left with a dirty blonde. My hair is also now falling out in clumps. I messaged Ashley to get this resolved, be compensated in some way. None of that has happened and she does not take any responsibility. She states that this is all happening because of my previous boxed dye. She's suppose to be the professional. If she knew any of that was a possibility why was I not informed? Why did she even touch my hair to begin with? Please, do not go here.
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