Hello Paris M: First, I want to apologize that you did not have a good experience at Healthy Hair Beauty Salon. Because our customers are our top priority, we strive to provide a excellent experience for our clients. First, I want to assure that relaxers are not mixed with conditioner. All relaxers are purchased wholesale. The stylists usually speak with the client to have an understanding of their expectations to ensure that they are receiving the products and services that they expect. The stylist under no circumstances will relax, color or perform any services without the clients knowledge and consent. We, here at Health Hair Salon take pride in our craft. We are Professional Hair Care Stylists and we are dedicated and committed to our clients. Again, I apologize for the inconvenience and your thoughts that you received improper services. In the future, please contact the owner, express your concerns, and we will work with you to resolve your issues. Thank you.