My family (5), all of us get our hair cut here and always pleased with style and cut. BUT.... I called to inquire about time to schedule a highlight and cut. I was told it would take 6 to 7 hours!!! I would love to have gotten it done there, but SIX-SEVEN hours seems extremely too long. So, if you need it done within the normal 2.5 to 3 hours, maybe rethink your choice. I have kids to pick up from school and this would never work. Start time 10am to 5'ish. Disappointed.