Eleven and Company Protocols and Policies during Covid 19

1. Guests in Studio: We will only be allowing 1 guest per stylist at a time. We ask that you arrive alone for your appointment, as all waiting areas have been temporarily suspended. Please arrange childcare for children, and if any friend(s) or family member(s) have an appointment following yours, they will have to wait outside of the building or in their car until their appointment. Please arrive with your keys, cell phone and method of payment only.
2. Facemasks: Facemasks will be mandatory inside Sola Salon Studios. If you do not have a facemask upon arrival you will be provided one. No mask, no service.
3. Arriving/preparing for your appointment: Upon arrival please stay in your car or wait outside and text us letting us know that you have arrived. We will be booking 15 minutes between guests and once the salon has been cleaned, disinfected and sanitized from our previous guest we will message you and meet you at the door.
4. Upon entering Sola: If you do not have a mask we will provide you with one. You will be required to wash and/or sanitize your hands and your temperature will be taken. Anyone who exhibits cold/flu symptoms or with a temperature of 37.7 or higher will be sent home and asked to reschedule when fever and/or symptoms are gone. This measure extends to staff as well. All guests will also be required to sign a Statement of Health intake form.
5. Snacks and beverages: All snacks and beverages will not be available until further notice, however you are more than welcome to bring your own beverage with you.
6. Your Stylist: Your stylist will be required to wear a mask and/or face shield and wash their hands before and after every guest appointment. Temperatures will be taken every morning and will be sent home immediately if a temperature of 37.7 or higher is present and/or have any cold and flu like symptoms.
7. Air Quality: The HVAC system is maintained regularly and all filters are changed quarterly to ensure proper air ventilation.

Thank you for all your cooperation and we are so excited to have you back in our chair!