I had a full leg wax done this time, and have had 2 pedicures in the recent past. The girl did a good job with the waxing and I was happy with it. However when I went to pay they charged me $10 more than they quoted me on the phone, as well as $10 more than the price list stated. They said they had just recently highed their prices (in the last week), but I had spoken with someone the day before. People forget things sometimes and I get that, however I really had to advocate for the quoted price, and I didn't appreciate that. It would have been much more professional if they had just apologized and made a quick adjustment. I also feel that Kenegdo prices are on the high end of the spectrum, without offering justifications for this. I don't mind paying high end prices for high end services, and service, however I do not feel that Kenegdo offers this. I feel that the staff are not always mature or professional, or even provide above average service.