Strands Hair Salon

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3.9 Google Review

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4607 W 103rd St, Oak Lawn, Illinois, 60453, United States

(708) 422-5155

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Google Reviews

Michelle Cerriti

Feb 21, 2018

Had my hair messed up twice (paid full price each time) but went back to get highlights. Well... They were orange and not spaced properly. I called and told them and asked for them to be fixed. The lady was rude and said she didn't have time but did in 3 days. So i guess i was expexted to wear a hat for 3 days?!?! I ended up making an appt somewhere else and They were shocked I was even allowed to leave the salon. I paid Strands $145 Not including tip and had to pay $200 to get it fixed. Called to speak with manager but she wasnt in for a week. She called but I missed it so I returned call. This was a month ago and still haven't heard from her. Horrible management and I do expect some sort of reimbursement or I'll be disputing charge with my credit card. Update: the manager SALLY is rude and thinks having your hair ruined by Strands is a joke. She offered a deep condition to make up for it. I have messages and pictures proving I advised them how bad they messed up a simple highlight. But as she said I don't have a degree. The manager belittles you on the phone and just laughs the whole time. I don't know if it's a condition she has but it's not management material