Great Clips

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4.0 Google Review

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7233 Watson Rd #Ste 7235A, St. Louis, Missouri, 63119, United States

(314) 457-0704 www.greatclips.com/salons/3980

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Google Reviews

Danette Thompson

Jun 8, 2017

I've been going to this Great Clips since it opened and up until six months ago have been very pleased with the service. No longer. The past three times I've been there, I've gotten horrible cuts. Yesterday was the worst. I told the stylist I wasn't happy with the cut and her response was to go home and put product on it and it would be fine. Really? I'm old enough to know when I've gotten a bad haircut and this is definitely it. I called the store and asked to speak to a manager. Instead I got another stylist who couldn't care less and told me to come back in for a "fix." I'm leaving town tomorrow, I don't have time to go back for another bad experience. I wish I could actually speak to an owner or manager regarding this but I realize it's futile. Maybe others are still having good experiences at this location but I'm going to have to spend additional money finding someone who can fix this latest terrible cut (hopefully with better customer service as well).