Definitely one of the worst braiding shops I've ever been too. I gave them two chances to do my hair because they are located in a convenient spot, but both times I left unsatisfied. They act like they don't understand what you tell them to do and I even showed them a picture of what I wanted. Not everyone in the shop is bad it is only the bigger African lady she claims she wasn't able to do my hair the way I wanted because she has carpal tunnel. I would highly recommend trying another shop before this one!