Dont know her name, but she was an older woman, not american, very nice. She did a fairly good job on my sons hair, was happy to pay $15 for it. When i went to pay, she asked if I wanted to close it out at $15, and I told her to go ahead and do $20. She went ahead and did $24 and I didn't notice until the next day. Always asking for a receipt now, so make sure to check yours