I had a very uncomfortable experience. I checked in and I already saw the hairdressers looking like they're having a bad morning. So, I checked in and many people can't pronounce my name so I put "Chynna (China) like the country) so a hairdresser named LUPE Torres called my name out in Spanish (which I don't mind) and my mother corrected her and she looked at another hair dresser and they started laughing; I already felt uncomfortable at that point because there was no need for that. Anyways, while she was brushing my hair she kept yanking it and pulling it so hard; as well as when she putting the oil on my hair. I get that my hair was a bit tangled but she didn't have to yank it at all. She was even yanking it when she freaken cutting my hair. I used to LOVE hair talk because I grew up going there with my parents and I absolutely LOVE Cindy and Isabelle. But never again am I going if Cindy and Isabelle aren't there. The customer service was poor. Y'all need to replace ALL the hairdressers there and find some that are customer friendly and talkative.