I've been going to the same salon and hair dresser for over 2 yrs. It was recommended to me by a friend and I love it. Wonderful atmosphere and Randi is awesome. She always makes sure that you are completely satisfied and will make more than enough time to give you what you want. She did my hair a couple yrs back and my employer said the res was too loud. I called Randi and she came in on her off day, opened the store and helped me tone the color down at no charge, even though it wasn't her fault.