I've gotten my hair cut here twice based on a recommendation. Each time I came I was so excited. The place looks super professional and awesome. I am a 25 year old grad student, and want to be more professional which I why I choose here. My first haircut was okay, nothing crazy good but it took an insanely long time. My second haircut was the quickest haircut I ever had, the stylist forgot to ask me what I wanted, I had to tell her, and it was really uneven Although the actual haircuts weren't a total nightmare, on both occasions I left feeling the worst I ever had from a haircut. With the exception of the front desk, I felt like I was a second class citizen. The stylists all seemed visibly annoyed and irritated with me. I have honestly had a better experience and better haircuts at Supercuts then here. I don't know if its because I'm not a rich middleclass woman, if they thought I wouldn't be a regular customer (I would have been), or what, but I can't recommend them. I had two different stylists, I'm sorry I don't remember their names. If you get recommended this place I would go out of your way to get the stylist you were recommended. Wish I had a better experience, seemed like a neat place.