I recently decided to try out Revive Salon as I was looking for a new hairdresser in the area. I decided to treat myself to a cut and color.
During my time at the salon, I was very pleased. The interior was beautiful and the staff was very accommodating. I was planning to make Revive my new go-to. Then I went home and showered.
Despite following instructions and waiting almost 48 hours before getting my hair wet, the first time I showered almost all of the color faded out. The fade is so bad that you can see blonde streaks in my brown hair from where they lightened it to add the purple coloring.
Concerned, I called the salon and asked to come in and have it looked at and fixed. I was told that despite paying more than $150 dollars for the cut and color AND paying an extra 10 dollars for a "color stay" treatment, that they would not fix it. Their reason? I didn't buy the recommended shampoo from the salon. The stylist claimed that because I failed to buy their recommended product, the salon was devoid of any responsibility for the work. She also claimed that she told me multiple times that the color may wash out after 1 shower which is a flat out lie.
I hardly ever leave reviews, but I am appalled at this treatment. I suggest you steer clear of this salon.