John Robert's Spa- Hudson

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4.5 Google Review

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51 S Main St #3, Hudson, Ohio, 44236, United States

(216) 839-4850 www.johnrobertsspa.com

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Google Reviews

Kim Rybicki

Mar 23, 2017

I hate to be so negative about such a new salon, but I don't want others to have my experience. I paid $250 for a cut and color and walked away with damaged hair that is much more pink than my desired red. Everyone at the salon was so friendly and sweet, I feel guilty leaving such a negative review. I suspected things weren't going great during the initial service when I sat and processed for much longer than I was accustomed to and my hair had to be toned twice following the initial rinse of the color. It wasn't until I got home and washed it the next day that I felt the damage and saw that I have blond/orange/pink bits of hair all over my head. My naturally curly hair was so damaged in some areas that it lost it's curl and is now weirdly straight and frizzy. Things with John Roberts are set up so that you can't call a specific salon but only to a main number, so I emailed through the site instead. I had to email through the websight twice before I received a response. When I did get a call back the manager was initially very sweet and set up a consultation with the stylist for me the next day. She then went on to ask what sort of shampoo I used saying that sometimes the shampoo can wash out color. This just floored me because it seemed like she was blaming me for the state of my hair after only one shampoo. I'm sorry, I don't care what shampoo I was using, the color should have at least made it through one washing. When I went for my consult I was told that they can tone it again for me and I set up an appointment. When I brought up the texture and curl issues the response was "it felt fine to me." She mumbled something about a sending me home with a mask, but nothing came of it. I've decide to cancel the toning appointment and not go back. Again, everyone was sweet and friendly. My feelings are not personal. There is just not enough professional experience present in the salon to justify their prices. I believe my hair never should have been damaged and more should have been done in terms of service recovery to help fix my hair. I'm disappointed because I wanted so much to love my experience. I am giving one star because the mini-facial, massage chair, and hand rub were pretty awesome.

schmielie

Jun 26, 2017

I used to go to John Robert's Spa in Mayfield before the Hudson salon opened. This beautiful little salon continues the excellent John Robert's experience, from the complimentary mini facial and hand massage to the hot cup of coffee offered when you come in. All the girls are very sweet, and I trust Sammie to always make my hair look amazing. My husband even notices how happy I am with this once a month "me time". Go get yourself pampered today!!

Heather Roper

Apr 18, 2017

It's the little things that can make or break an experience. JR Hudson has thought of every little detail to make your experience great! From the friendly stylists to the massage chair at the shampoo bowl. They strive for the best and will do what it takes to make you feel amazing and pampered!

Jessica

Feb 1, 2017

Fantastic all the way around. Katianne listened carefully to what I was trying to accomplish with my cut. Salon is beautiful and staff was friendly. So glad to have you in town!