Rouge Beauty Lounge & Boutique

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4.1 Google Review

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90 N Ocoee St, Cleveland, Tennessee, 37311, United States

(423) 339-8811

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Google Reviews

Sammy G.

Mar 22, 2019

My hair was hacked up by another stylist at another salon. Ashley fixed it wonderfully. She is a very talented stylist. The salon is very clean, and offers a relaxing atmosphere.

Nick Chastain

Feb 2, 2019

Great an friendly place to get ur hair cut

Brenda Sutton

Oct 23, 2018

I love the atmosphere of the salon.I see Laura Johnson, she"s great at her job and is always accommodating.

Marissa Couch

Apr 10, 2018

Iâ€™m honestly appalled by the service that my friend received from this salon. She scheduled an appointment to have her hair and makeup done for prom, but she politely asked if she could have a trial run before spending $115 there on something that might not be what she wants. The lady, Marisa Rogers, agreed to do a trial run, but failed to mention that the so-called â€œtrialâ€ (which is typically considered an opportunity to try something for FREE) would cost my friend $100 until AFTER she had finished applying the makeup and doing her hair. Not only did she expect the $100, but the makeup was definitely NOT even worth $10. Yet, my friend felt cornered and eventually gave up the $100, despite the fact that she DID NOT deserve it. When my friend relayed this story to me and a few others, it was obvious that she had been conned out of $100 for something that A) should have been free and B) looked like the work of a novice. After we encouraged her to reach out to Marisa and ask for at least half of her money back, she replied that my friend should have assumed the trial would cost money. While it would have been ideal in this situation for my friend to ask if the trial would cost anything, it should not have been expected of her to know to ask since, as I stated before, a trial typically insinuates â€œfreeâ€. Plus, it is the job of the employee to relay any important information (such as prices) to their customers in order to avoid any confusion/problems. Therefore, while my friend may not have been able to obtain a refund, I hope this review may help prevent this from occurring to anyone else in the future. Especially since theyâ€™ve handled this particular situation in a less than professional manner.

Jill Daves

Mar 10, 2018

Marisa is a wizard with color and she does it to perfection. My hair hasnâ€™t looked that good in my entire life as it did the day I left the salon. She can work miracles with mousy dull hair!