The first time I went here was also my last!! The girl who did my hair cut it way too short, then for some reason, shaved the back of my neck all the way above my hair line. She also dyed my neck and outline of my face black with hair color, which stayed for two days. She made sure not to show me the back before I left. It looked ridiculous, and was embarrassing because I work in customer service. Then, when I went back to ask for help fixing it, I was treated rudely and offered only a $15 refund for the cut, even though I paid $60 for a cut/color, plus I left a $5 tip... I said no don't bother, so they offered a free cut or two and to come back in a month...no thanks!! Y'all ruined my hair and temporarily my self confidence. I did not go in and ask for the back of my neck to get shaved halfway up my head...never even actually got an apology.