Mood Swings Salon and Spa

Claim Salon

3.9 Google Review

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4687 N Lee Hwy, Cleveland, Tennessee, 37312, United States

(423) 479-2898 www.moodswingsspa.com

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Google Reviews

Whitney Roe

Sep 12, 2017

Dana has been my stylist for five years, and it never ceases to amaze me how often people compliment my hair! Not only is her expertise with color and cuts impeccable, but her consistence and flexibility with scheduling appointments is excellent as well. I love the convenience and atmosphere of the new location too! Please ignore the negative reviews above. Trust me when I say, Mood Swings is a fabulous place.

Sarah B

Sep 6, 2017

I received a massage here. I had been a client at their old location and used to highly recommend their massages. Upon arriving I had to listen to, whom I assume was, the owner discussing personal and finical problems in great detail. The new massage therapist was late, not dressed professionally, and the over all quality had gone down greatly. The room they have now is the size of a closet (the therapist couldn't even walk all the way around the bed), there was no place to set my clothes and I was told to lay them on the floor. I could hear loud music, phone calls, and conversations going on in the rest of the salon during my massage. I was honestly so glad when it was over. Really disappointed.

Carlton Bates

Sep 6, 2017

I disagree with the two negative post above, in fact I was in the shop on August 04 when Sara was there. I don't know who she was listening to or who she may work for, but nothing she said is true. Dana explained to her that the massage therapist was running late because of car trouble. Therapist was on her way now because she had found a ride. Dana apologized and even offered to reschedule this customer. Dana is very professional and always on time. Dana and I were never discussing her personal finances. We were actually talking about our families. I've been a customer of Mood Swings for over 7 years. I was referred to Dana when I first moved from out of state. Dana is the best with color technique and styling hair. I drive 45 minutes one way just to have her do my hair. I highly recommend Mood Swings in Cleveland Tenn.

Stacey R

Aug 30, 2017

I will never go back here. They messed up my credit card, blamed it on the employee that did it saying, "I don't have any idea what she was doing." The entire visit was really very awkward because I had specifically asked for the massage therapist by name when making an appointment and wasn't told she was no longer working there, so I show up to get a massage with someone totally different from who I was expecting and we were the only people in the building. The therapist was nice enough, but the former therapist was always very professional and this girl was wearing a racer back workout tank top and running pants. I mentioned it to the owner when I called that I wasn't told that the person I asked for was no longer there and they made the appointment anyway and she BLAMED IT ON ME saying that she tells everyone if they mention the former therapist by name. I 100% did, and no, she did not tell me. Due to the unprofessionalism and rudeness of the owner, I will never go back here.

Chloe Curd

Sep 7, 2017

I completely disagree with these negative reviews, that I feel are not at all 100% truthful. I enjoy the owner and her work, has been in Cleveland TN for over ten years with nothing but kind things to be said. Check it out for yourself😎