I took my grandma to get her hair cut and colored on 5/4/19. This was our first time here and I wasn't completely satisfied with my experience. Parking was difficult to find, but I got lucky that someone was leaving in time for the appointment. All appointments must be made online (with a $50 deposit), but the efficiency of this procedure could be improved. There was little to no verbal communication. However, I felt that the stylist did a WONDERFUL job on my grandmas hair. She let my grandma have complete control and did not try to persuade her to pick a color she didn't want. It was nice to see my grandma so happy with her hair. The overall job cost a little bit more than expected ($230). It is a cute place with great stylists, but the receptionist/scheduling has some areas of opportunity.