The hairdresser I had was a novice, she had no idea what she was doing and when it was pointed out that she didn't do my hair as asked, a couple other employee's got involved and "911'ed" it because I was late for the picture I was supposed to be getting. They knew there was a time crunch but pretended they weren't made aware. We got there two hours before the picture was due to be taken. We just went along with the "911 job" but it wasn't what I wanted or what I described, I was late to my picture, had to deal with passive aggression, and then looked very stupid in my (very public) photo. Won't be returning. I left trying not to cry.