Most important, I really like my hair cut. This was my first visit to Sass and Linda. I brought in a photo of what I wanted and, although some areas need to grow out a bit to achieve the style, she did an excellent job cutting and styling my hair. Linda was kind and friendly. A couple of minor issues. Not a big deal, but I was expecting a relaxing spa experience. The shampoo girl seemed extremely rushed. She gave me a shampoo and a shower at the same time. lol Linda was also distracted as another stylist was getting a color and Linda kept an eye on how that was going and gave her advice while she was cutting my hair. That made me nervous, but she pulled off a great cut so obviously Linda is able to multitask. I'll be back and next time I'll know what to expect.