Horrible service. I had purchased two hundred minutes two years ago. Before I could use them all, I ended up in the hospital for 5 weeks and had medical procedures that were necessary to preserve my life but prevented the ability to use the tanning services. I spoke with the owner in June who said it would be no problem, I would not lose my minutes. Now that I am healing and able to tan, I wanted to go in for a short bit of warmth and a mid boost ( needless to say, almost dying has put a damper in my mood). I was told ( by the same woman I spoke to in June) the minutes expired as it had been 2 years. I reminded her of out discussion and was told that it didn't matter. I gave up trying to explain and figured I would just take my business elsewhere. I was leaving and another customer came in. She proceeded to yell at me across the lobby causing a great deal of embarrassment to me. Will never set foot in there again.