I was extremely unhappy with the service. What I asked for was nowhere close to what I got. The person who did my nails was rude and unprofessional, not to mention extraordinarily rough. I spent nearly the entire time tensed up because he kept burning my fingers. Even the way he was holding my fingers was very rough. He kept telling me to relax my hands( kind of difficult when you're in pain). He asked me what color I wanted and then proceeded to tell me my choice was no good(then putting a color of his own choice on) the place is dirty and run down, there was a football game on the TV blasting very loud(not the kind of thing you expect in a nail salon). Their business hours are not good either, being open only 4 hours on a Saturday when you are in the public service sector is not ideal. It took several attempts to even get someone to answer the phone to book an appointment. When someone finally did answer I was told no we leave at 2 we can't do nails and a pedicure so I would have to come back and do a pedicure at a later time. When I suggested pushing the whole appointment to a later date to accommodate all the services I wanted I was flatly told no. I would need to come for 2 separate appointments on the weekend or I would need to come during the week. In short I have 20 dollars left on a gift card that I'll probably never use, as I have no desire to ever go back. Had I been paying cash I would not have even gone but I did not want to waste a gift card.