Troy was horrible!! The worst hairdresser I ever had, he was super rough, my head feels badly bruised. If he thinks it was relaxing to run his hands that hard through my head he’s nuts!! How dare he, I should sue! I’m 100% in pain and not happy with my service. I wanted curls at the end and all he did was give a blow dry. My hair is also too golden blonde and not icy blonde like I asked. He should be fired the way he works, he’s just completely awful! Also this company is useless with helping people, I’m never coming here again or buying my products here either. Screw this place I’m upset! I will also tell everyone how bad they are and never to come here! 100% don’t do it! Highly not recommend!!! You won’t be happy and they don’t care or listen to what you want on top of hurting you physically and then saying sit up, move here do this do that a hundred times. Also I’m 6 feet tall, they should have chairs that accommodate to tall people instead of having me bend down. My back was also killing me at the end. $250 for what nothing good at all. The hair trim was $64, they considered it a long cut when my hair is only to my shoulders. What a rip off, then at the end Troy dared to tell me he only charged me for partial highlights like I’m getting some sort of deal when that’s only what he did. Honestly I’m extremely disappointed and I promise I’m never coming near this salon again!! It’s sad a hairdresser with that much experience is that bad at what he does.