I have been going here since 2 years but this time unfortunately I asked for waxing of upper lips and sides. There is a new lady whom am 100% knows nothing how to do waxing but she came with full confidence and not even cleaning her hands (as she was doing someone’s pedicure), she came in and started doing my face waxing. Honestly, I am not a kind of person who posts reviews like this. But my face was swollen for 2 days and my sides of the face has little acne kind which is not going and I am so irritated with that. I am sorry vivi but either your staff should be properly trained how to do it either DON’T do it. Anything when gets contact with skin specially with face and with dirty hands makes it a skin problem.
And she was even not listening to me and left the room without even saying anything and called vivi to do it.
No doubt for nails, you guys are fabulous but this is the first time this happened and every night and day whenever I was my face I feel worse that why I asked for it over that day.
Vivi, you are a very great and very nice personality please don’t let these things happen in your way. Otherwise, for nails, I love going here. 5 stars for that. But I wish I know that lady’s name and this whole thing is for her to get improved!!!!!!!!