Great customer service! Got lucky and was able to see someone today for just a cut and wash. Saw Debra and she did exactly what I wanted (knew how much to cut off, where to part my hair, and lightly diffused my hair). Went to first choice once before when I couldn't book anything sooner with my hair dresser, and they cut too much off (maybe because my hair is curly?)...Debra just took off the split ends but kept the length I wanted. Will be going there again! Thanks girl!!!