I asked 3 simple things and got none. Don't cut it above this point, layer it in the back, layer it in the front staring from my chin. I told her that I didn't have the confidence to cut my hair too short since it's been long for such a long time. Such simple requests. And she was a senior hair stylist.
She cut it shorter than I wanted, and didn't layer it anywhere! It was done so fast and I was lead out so quickly that I didn't realize my hair was nothing like I asked for until I was outside. She didn't even take a minute to show it to me and ask if the length she was going to cut was okay, which everyone I've ever been to always does. I honestly don't get it, she just cut my hair however she wanted in the simplest, the most plain looking shape possible. I'm not going back.
I understand that this is a busy time and you want to get things done quickly but, oh my God, a girl's hair affects their confidence, just say you're not available if you can't do it right.