I'm not the type of person who likes to write a negative review, but this is something you need to hear about. When I first entered the salon, it struck me as a place that's a little under kept: clean enough but dumpy. But really, that's what you might expect for getting a good deal on a wax. I hadn't been for a Brazilian wax in quite a while, so I was expecting it to take a long time, but I was pleasantly surprised when the pain was over quite quickly. The troubled began that night when my nether regions began to redden and swell and itch. The following night was far worse, and it felt like a terrible sunburn. I got maybe a grand total of three hours of sleep that night consistently being woken up because of the pain and having to swap ice packs to try to cool the area. Itchy and swollen doesn't begin to describe the level of pain I was experiencing. It felt like road rash and venomous snake bites, and I have a fairly high pain tolerance but I was up at all hours the night crying in pain. Before going to see my doctor, I wanted to get a list of ingredients in the product she used. So when I phoned her and asked what the ingredients in the product were, she suddenly got very mad at me, saying that I had posted a bad review about her salon on Facebook. Only that wasn't me, and I told her that. Then she got mad that I hadn't phoned her first, saying (and I quote) 'I am older that you and you should have some respect, I have been doing this for 25 years an nobody has any complaints.' Finally she agreed to call her supplier and get a list of ingredients. When she phoned me back her tune had suddenly change and it was 'honey' this and 'sweetie' that. But I already got the impression she didn't have any real empathy for me, just her business. I took the list of ingredients to my doctor who told me I was likely allergic to aloe Vera and obviously never to go back to the salon. When the redness began to subside thanks to the drugs I got from my doctor (I spent about $90 on itch creams and the like) I started getting a bunch of ingrown hairs that began to blister. Instead of the hair growing back soft like it has when I've gone to other salons, it grew back like cats claws as though it had been ripped at the head ripped rather than being pulled out by the root. All that pain for nothing!
is it the salon manager's fault that I had an allergic reaction? No not at all, and I'm sure most people are not allergic to aloe Vera like I am. This review is mainly about her unprofessional attitude towards me, rather than my reaction. I have been as factual unbiased unbiased in my review as possible,