Le Salon Hair and Spa

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3.4 Google Review

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2960 Kingsway Dr, Kitchener, Ontario, N2C 1X1, Canada

(519) 748-5532 www.lesalonhairandspa.com

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Google Reviews

Keltie Ferguson

Jun 20, 2018

I was looking for a push-up on my loop and lock extensions which Kay did for me and she was very friendly and pleasant, she also did a great job so Iâ€™d highly recommend her - my issue is with the girl who was helping Kay when I came in, who Iâ€™m fairly certain is unfortunatly one of the owners. She was was incredibly rude, constantly bringing up how hard it is to re-loop extensions and how lucky I am that Kay would do it for me at home because â€œlook how long it takes!â€ I am thankful that Kay re-looped them at home for me already, you donâ€™t need to shove it in my face. For a salon owner you clearly know very little about the services you offer and it was very clear to me that you didnâ€™t know how to re-loop extensions based on how much you were struggling, when I go to Melissa at Romeoâ€™s, my usual girl, she takes 5 minutes max to re-loop all of them and she does it in front of me. THATâ€™S what a talented stylist looks like. I wouldnâ€™t have cared that you didnâ€™t know what you were doing if you werenâ€™t constantly bugging Kay about how hard it was in front of me. I was at the salon for literally ONE HOUR and was changed $169.00 â€œbecause Kay did it at home and weâ€™re accounting for that time and it takes so longâ€ which is INSANE, at Romeos the exact same service is $100 even. This owner literally acts like you should be SO GRATEFUL that they made time for you instead of just being happy about having a client.

Krysta Clark

May 25, 2018

Went for a haircut on the day before my vacation. I gave the stylist specific instructions in what I was looking for. Inverted bob with a nice edgy angle. Clean up the ends but Iâ€™m trying to grow it for my wedding. What I ended up with was the absolute worst haircut I have ever had. She might as well have put a bowl on my head and cut around it. She took all of the length that I worked so hard to grown. Absolutely no angle. The blow was a double whammy when I was charged an outrageous $62.00 for a basic haircut that was not even what I asked for. Oh and by the way... this was supposed to be one of their â€œmasterâ€ stylists. This place is a complete dump and rip off. Stay far far away.

Wade Rank

May 23, 2018

best haircut I ever got with triple AAA service and friendly staff. definitely go again and would recommend to family and friends. ðŸ¤©

Isaac Hamp

Dec 31, 2017

They lied to me on my first visit and insulted me on my return visit. Would not recommend buying anything from this establishment. I must agree with the previous review. I bought a hairdryer here for my girlfriend for Christmas this year. As I know nothing about hairdryers, the first question I asked the gentleman behind the counter was "If I buy a hairdryer here now (approx mid-Nov) can I return it after Christmas if she doesn't like it?" He assured me, "Yes, of course! " He also assured me it was a "top of the line hairdryer". My girlfriend received her gift on Christmas day and was not impressed with the performance of the hairdryer. The ($100) hairdryer underperformed her 4-yearold, $40 Winners hairdryer by a significant margin. We took it back to the store 2 days after Christmas to return it. Upon doing this we were informed that they only offer limited exchanges and do not offer refunds, contrary to what I was told. The receipt states that only exchanges are allowed and only within 7 days of purchase! We argued that we were lied to but to no avail. The woman behind the counter resorted to insulting my financial situation saying that "if she's not happy you need to spend more money!", implying that I was being " cheap" by only spending $100 on a hairdryer. Based on my experience here, I cannot recommend this establishment. They lied to me on my first visit and insulted me on my return.

Karen Adourian

Dec 18, 2017

Absolutely great service! I had to cancel a previous appointment elsewhere and desperately needed a cut and highlight. Not only were they able to accommodate me with very short notice but I was treated very well had great service lots of communication on what I wanted and I left looking and feeling great! Thanks Vince and your staff!