Valentina is such a sweetheart. I’m just so happy with her service. Here’s my story:
I have anxiety and in my early teenage years, I started to pull out my hair because of it. I haven’t been to a hairdresser since I was at least 14, and I’m now 20. I was a bit nervous in going to hairdresser because I have weird regrowths under my hair and my hair is not even at all. My plan was to go in there, get an undercut, to clean up my odd lengths and leave. What happened next was extremely unexpected.
Valentina asked me what made me want an undercut, and I told her because I used to pull out my hair and the regrowths make it look messy when I tie it up. I then told her I was scared to be judged, which is why I haven’t cut my hair in years. She looked at me and said: “hun, it happens to more people than you think. I have a lot of clients who are in your shoes. But It’s my job to make people’s hair pretty again. I got you, trust me.â€
She made it so easy. She was super honest and even suggested I should wait another couple of months before getting an undercut. I used to trim my hair at home, and she was so honnest that she pointed out where I cut it wrong and gave me advice on how to cut my hair at home without repeating the same mistakes. She even said I could come in and she’ll trim my bangs for free if she has too, just so I don’t mess up my hair again. She cleaned out my hair and I’m just in love with it right now. She’s obviously not in this for the money, but more for the pride and people’s well-being. She was so supportive and empathetic, I couldn’t believe it. It was like a much needed therapy session, too. She understood me, she even suggested tips that worked for her other clients who pulled their hair to help me ease my stress.
If ever you’re in Ottawa, ask for Valentina. She’s so sweet and has a huge heart. It’s obvious she chose the right career. Yeah she cuts hair perfectly, but her personality and big heart make you wanna go back, especially for people like me. Not too many people are like that nowadays and it’s heart warming.
I gave it a 4 starts because the lady that took my payment was rude. By accident I pressed cancel instead of return and she rolled her eyes. But whatever, it won’t prevent me from going back to you guys! Valentina thank you once again and do not change who you are!!!