Went to this place for the first time with questions about what can be done with my hair since it was improperly dyed last year and is problematic. The woman I was given, didn't even give me her name upon request, wouldn't give me a chance to respond before moving into another topic, tried to gaslight me into seeing a reddish dye as purple, wouldn't let me see the book full of hair colors despite me AND my mother asking for it and ended the horrendous conversation with, "maybe you should come back when you have a plan so that we don't have to play guessing games," thing is, I wasn't guessing. I had an idea of what I wanted but I needed to ask this woman questions due to my problematic hair and wanted to point out a hair color I couldn't properly describe but she just would not hand over the book.
I couldn't ask questions because she kept changing the topic, she gaslit me, overwhelmed me and patronized me as if I was retarded.
The conversation basically was, "I need to ask you questions before I can answer," and they were like, "well we need answers before we can answer your questions."
I am humiliated, I am upset and my entire day is ruined. Now I have to somehow cram an appointment with the amateurs I had dye my hair the last time before I have to leave on my trip. Thank you so much for ruining my entire vacation.