Communication and Scheduling is horrible and not professional. Marcus has online scheduling system that is meaningless. He doesn’t leave time in between appointments to consider taking longer than expected. He wants to to call before the scheduled appointment and then pushes you off and even makes you wait for 30 minutes sitting outside. When the barber is running behind it's ok but when you don't call before coming 20 minutes ahead of time to reconfirm an already confirmed appointment you get canceled!