I had long, straight hair and went in for some new layers (I had very few and wanted more to lighten it up) - I was there for THREE hours and the lady barely cut anything literally a 1/2". I think she was the owner or the wife of the owner and clearly was new to cutting hair. It seemed really ironic since she had the long layers I wanted, I realize she did not cut her own hair, but should have been able to replicate it or refer me. I am not even that picky about my haircuts, but I can't stand my time being wasted. I told her to cut off whatever needed to be cut (dead ends) and then add those layers. I did go back to see another stylist (she had a client while I was there forever and I was impressed) and got a decent haircut, nothing great. For $50 I expect more than this. I would not recommend this place to anyone.