I asked for just a trim, half an inch, because I really liked the shape of hair and I more or less just wanted it maintained. Not only did she cut more than half an inch, the shape of my hair in completely different now. The lines are uneven. The lady who cut my hair was very forceful and my head was jerky side to side, up and down the whole time. She seemed very rushed and there only two customers at the time including me. This place offers discount haircuts so don't expect great job. I no longer will come here, I'm going back to real salons. I only recommend this place to people who just want buzz cut because at least they mess that up too bad.