Charlotte answered the phone with a smile in her voice at 8:25 04/12. Unlike other establishments I was NOT told that they were closing at 9. She asked if I had checked in on line, to which I responded no. She invited me to come in and upon my arrival created a profile so that anyone would know my preference in how I want my hair cut.
However, I will always make sure the lovely Hanna is there when I return. She was charming and courteous. I left within a half hour with a great hair cut. No pun intended.
My usual shop closes early. With the service I received tonight from Great Clips ... specifically Hanna, I'm likely not to return to my regular salon.
Definitely ask for Hanna or Charlotte. Thank you ladies for a pleasant end to a very long day.