Ulta Beauty

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3.6 Google Review

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1267 W Henderson Ave, Porterville, California, 93257, United States

(559) 783-8280 www.ulta.com/stores/porterville-ca-1243

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Google Reviews

Brittany Silva

Sep 13, 2017

I visited the salon for the first time on Monday after receiving rave reviews from my mother in law. I saw Courtney and she was absolutely wonderful! She listened to exactly what I wanted for my hair and made it happen! She gave me a tutorial on how to style it and had tons of knowledge about hair care. I learned so much in order maintain the health of my hair. My mother in law sees Tammy and she's also amazing and funny! Definitely a 5 star experience for me!

Katherin G

Dec 10, 2017

I went in and asked if they offered samples, the girl working there just looked and me and laughed she said "uh we don't do that here" turned around and left didn't even give me a chance to ask her more questions. & when I finally found the section I was looking for it was out of stocked. I asked another employee if she could help me see if there was more in the drawers & she had an attitude about it! Worst ulta ever!

Mak3up Mommy

Jun 23, 2017

Had my first hair appointment this morning. My appointment was cancelled but it was my fault not checking my phone number that I had put down. Tammy rescheduled me with her and I am forever grateful to her. She was welcoming and professional. I haven't had my hair cut in years because of a hack job done prior and I couldn't be more pleased with what I walked out with. She is amazing! I can't stop looking at my hair!

Kayla Holmes

Sep 8, 2017

Gave two stars because the makeup selection is good. I've only come across 2 girls who have actually seemed to enjoy working in customer service. Went today to get a new eyebrow pencil. When I previously went the girl at the benefit bar matched my eyebrows for me 2 shades lighter then what I actually am. Went today to switch the ABH brow wiz. I believe it was the manager who helped me. Very rude. Told me that you need to be "more experienced to use a dipbrow" while staring at my eyebrows. Which I obviously didn't do purposely. As soon as I asked her if she was assuming I didn't know what I was doing, her tone immediately changed. Store needs customer service work. Especially being the only beauty store in town with a wide selection.

mimi Schuler

Aug 24, 2017

Customer sevice lacks! Manager is the rudest salesperson I've encountered. I spend a lot of money on beauty products and watch beauty blogs. Come on ladies, its not hard to learn your business! And if working with the public is not your thing, stop. You are spoiling the experience for others. I don't want to leave town for my product, but I won't go back to Porterville Ulta. Please assess your hiring practices upper management.