Worst experience for a very simple hair cut. I had a 2:30 appointment and I was still waiting for the stylist at 3pm before I finally got up to ask what was going on. Pretty sure she forgot that I was waiting and didn't even apologize or acknowledge it. On top of that, it was subpar results for something I could have done myself for free in a fraction of the time it took her to do it. She missed so many spots, it looks terrible! She didn't even offer a mirror for me to see it but instead just asked me how it felt... seriously?? I think she just graduated beauty school and has never shaved an undercut before.... I'm never going back. They got an extra star because the waiting chair was pretty comfy and kept me cozy while I waited so long.