I specifically asked for a stylist that was very good with curly hair. I walked out with straight hair, looking like Katt Williams just ran a marathon... Luckily it wasn't permanently straight, and whats left over doesn't look half as bad as what I walked out with. I was humiliated all day walking around, and was in disbelief walking out of the shop looking in all the mirrors at myself. The shop itself looked beautiful, and lots of kind people, but I would never return after the way they let me walk out of their door.