It looks like Roberto has some good reviews, but my experience was awful. This was my experience. I went in just for a haircut. I needed a trim, found the coupon online and thought, why not. I sit down and he say starts to comb through my hair and says, "you do your own color." I said, "yes, I did this last time." He made a face and said, "you screw up big time." I was a little taken aback, but didn't say anything. His attitude was pretty snooty. Then he starts to make faces going through my hair and saying, "Why. Why you do your own color." I started to say...well, i just moved and am trying to save money...but then thought..I don't need to justify how I treat my hair nor do I want a lecture. I stood up and said, "I think I'll be going." He was shocked...said "what wrong with you. why you leave." I said, "I don't like the way you are treating me." I left, so I'm not even sure how he cuts hair. But in this economy, I will not give my money to someone who treats his customers with so little respect.